Order Processing: Orders are typically processed within 2 business days, excluding weekends and public holidays. Some items may incur longer processing times, be backordered or pre-order - we will contact you if your order is delayed for any reason.
Shipping Rates & Delivery: Shipping rates vary based on destination and are calculated at checkout. Estimated delivery times will be provided once your order is dispatched.
International Shipping: We offer international shipping to many countries; however, duties and taxes are the responsibility of the recipient.
Keep it Clean: Gently clean your jewelry with a soft, lint-free cloth after each wear to remove oils and dirt. For deeper cleaning, use a mild soap solution and a soft brush, then dry thoroughly with a soft cloth.
Avoid Chemicals: Remove jewelry before using cleaning products, lotions, perfumes, or swimming in chlorinated water, as chemicals can damage or tarnish the metal and stones.
Store Safely: Store your jewelry in a soft pouch or a jewelry box with separate compartments to prevent scratching. Keep it away from direct sunlight and humidity to preserve its luster.
Handle with Care: Avoid wearing fine jewelry during physical activities, such as exercise or housework, to prevent unnecessary wear or damage.
Check Settings Regularly: Periodically have your jewelry inspected to ensure stones are secure and there are no loose components.